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Aston & James Wins Dealer of the Year at National Industry Awards

The BOSS Federation National Industry Awards Since 1905 BOSS has been the authoritative body for the UK business supplies industry, supporting the sector and its people. It is a not-for-profit organisation that concentrates its efforts on playing a strategic role in the support, promotion and protection of the industry. BOSS represents all businesses along the […]

The BOSS Federation National Industry Awards

Since 1905 BOSS has been the authoritative body for the UK business supplies industry, supporting the sector and its people. It is a not-for-profit organisation that concentrates its efforts on playing a strategic role in the support, promotion and protection of the industry. BOSS represents all businesses along the distribution chain from the small retailers to the largest manufacturers, which all have a place in their vibrant growing community. 

At the 2024 prestigious industry awards, outstanding achievements were celebrated in the business supplies sector, recognising exceptional talent and innovation. Businesses that demonstrated excellence, either individually or through the success of their team. Aston & James are delighted to have won ‘Dealer of the Year’.

Darren Aston, MD said, “It is fantastic to win alongside such prestigious names, we are very proud. The work we do is very rewarding, but it is also very humbling to see our work acknowledged with a win at the Boss Awards.”

Dealer of the Year Award

Who is this Award for?

A dealer who has excelled at growing sales and profitability. Judges looked for evidence of how businesses have maximised the return from their customer base, whether through effective diversification or embracing innovation. 

Entries were judged on the following criteria:

Origins of their business and how it has evolved
Details of their business operating model
A description of how A&J have maximised growth opportunities
Our methods to ensure customer loyalty
What measures A&J took to ascertain potential spending and how did we seek to win it. What tools we used, if any, and the results before and after
Customer testimonials supporting our application

Aston & James’ Dealer of the Year category entry

Over the years, our business has continuously evolved by embracing the principle of “innovate or evaporate.” We’ve focused on enhancing our capabilities, leveraging systems, refining processes, and seizing new opportunities. Our expansion into key areas like furniture, ergonomics, office environments, workwear, PPE, and facilities supplies demonstrates this commitment. Central to our strategy is well-being in the workplace, which we passionately advocate through local partnerships with Oxfordshire Mind and our furniture and ergonomics showroom.

We’ve held our annual showcase event for our customers and suppliers, three years running, highlighting workplace well-being, sustainability, and our dedication to infusing every workplace with fit-for-purpose products and solutions that enable wellness and brilliance.

Highlights from our recent survey titled – ‘In Your Opinion: Is our value proposition meeting your business needs?’ 

Q. Which of the following best describes the reasons your business partners with Aston & James?
90% – Excellent customer service
80% – Trustworthy

Q. How likely are you to recommend Aston & James to another business, friend, or colleague?
90% answered – Very likely
10% answered – Likely

Q. For any further comments or feedback please leave them below…
As an Oxfordshire business, we are delighted to have Aston & James as our suppliers. They have never let us down in 16 years – not even close!
Always grateful for the friendly, patient and efficient service given on the phone, and your delivery drivers are always helpful and courteous.
Aston & James provides an efficient, quality service and is always helpful at the end of a ‘phone or email, and nothing is too much trouble. The delivery drivers are also a credit to the team, thank you.
 

The shortlist of companies for the Dealer of the Year Award were:

Aston & James
Langstane Press Ltd
Paperstone
Supplies Web Ltd

Everything for the Workplace 

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