How your customers’ experience has changed in 2020…
…and what you should do about it. Do you know what your customer experience is costing you? This webinar provided insights, strategies and inspiration to maximise the value of your customer journey.
The COVID-19 pandemic has fundamentally shifted customer attitudes, and moved a huge amount of customer interaction offline, and out of sight. Sharing insights from Blenheim Palace, Courtyard by Marriott Oxford City Centre and Conference Oxford, learn how this will affect your business, and how to overcome the challenges and realise the opportunities.
More in Sales & Marketing

Platinum Quarterly Speaker: Simon Lacey
Blenheim Palace plays host to the first B4 Platinum Quarterly on Wednesday 26th February when our guest speaker will be Simon Lacey.

B4 Welcomes MOTION3
Welcome to B4, Chris Smith and the team from MOTION3, a video agency near Oxford that specialises in creating high-impact visual content for businesses and organisations.

Really Connect with B4 at The Story Museum
Telling your business story is a powerful tool for building trust because it humanises your brand, creating a deeper connection with your audience. We regularly see businesses ‘storytelling’ on social media to great effect and it’s something we want to help our Members do on a more regular basis.
From this author

Town v Gown 2025
The Town v Gown football fixture will return this March and for the first time in the event’s 130-year history will incorporate a women’s match.

Teams at the Raise’24 Golf Cup at Frilford will be competing...
The Raise’24 Golf Cup will take place on Frilford Heath’s Red Course on Monday 28th April with up to £10,000 being raised for the ten Raise’24 charities. The inaugural event will also see teams compete for the Colin Rosser Memorial Cup.

Welcome to B4, Grainger
Graingerplc is the UK’s largest listed residential landlord and leader in the fast-growing build-to-rent sector, providing c.11,100 rental homes to over 25,000 customers and are delighted to soon be launching its very first development in Oxford, The Kimmeridge.