Bravo BB!

Despite a brief flirtation with the hospitality sector in late 2020, it really has been far too long! We were delighted to accept Brasserie Blanc Operations Manager, Chloe Smith’s, invitation to enjoy a Saturday night out….and what an absolute pleasure it was.

We’ll meet again… but how will we feel?

On this edition of The Business Brunch, we are joined by Stephen Spencer from Stephen Spencer + Associates, Wendy Ball from the Ashmolean Museum, Jon Young from BVA BDRC and Tagore Ramoutar from The Oxford Artisan Distillery as they discuss how people will react and what measures businesses should take to help visitors return to enjoy attractions and hospitality venues again.… what meeting again in the post Covid world will look and feel like.

The Disney Way

Frank Nigriello’s loyalty and long service towards his employer, Unipart, is possibly matched only by his undoubted admiration and genuine fascination for all things Disney. So when Stephen Spencer made a passing reference to Disney as possibly his optimum case study when it comes to his area of expertise, customer experience, it didn’t take a rocket scientist to work out that these two could be TV gold….and so it proved.