Replacing a Leader

Are you thinking of standing down as leader for a slower pace of life or are you preparing yourself to lead? What does a business need to do to prepare for such a change to ensure the wheels keep turning, or is it a great opportunity to make fundamental changes?

Replacing a Leader

Are you thinking of standing down as leader for a slower pace of life or are you preparing yourself to lead? What does a business need to do to prepare for such a change to ensure the wheels keep turning, or is it a great opportunity to make fundamental changes?

The Disney Way

Frank Nigriello’s loyalty and long service towards his employer, Unipart, is possibly matched only by his undoubted admiration and genuine fascination for all things Disney. So when Stephen Spencer made a passing reference to Disney as possibly his optimum case study when it comes to his area of expertise, customer experience, it didn’t take a rocket scientist to work out that these two could be TV gold….and so it proved.